SMS Privacy Policy

Hope Church SMS Privacy Policy

Effective date: October 2026

This policy describes how Hope Church handles information collected through its text messaging programs. It applies specifically to SMS communications.

Information we collect

When you subscribe to or interact with our messaging programs, we may collect:

  • Your mobile phone number and any name or contact details you provide.

  • The messaging programs you select.

  • Messages you send to us.

  • Subscription status, consent records, and opt-out requests.

  • Message delivery information and related technical records.

How we use information

We use this information to:

  • Send the messages you have agreed to receive.

  • Manage subscriptions and program selections.

  • Respond to questions and help requests.

  • Honor unsubscribe requests.

  • Maintain consent records, troubleshoot delivery issues, and protect the messaging service.

Subscribing to one program does not automatically enroll you in unrelated messaging programs.

Sharing and service providers

We do not sell or rent your mobile number or SMS consent information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We use service providers, including Twilio and mobile carriers, to operate and deliver our messaging programs. These providers process information as necessary to provide the service.

SMS opt-in data and consent are not shared for unrelated purposes. These protections apply even if another Hope Church policy contains broader information-sharing language.

We may disclose information when required by law.

Retention and security

We retain information as needed to operate our messaging programs, document consent, honor opt-outs, and meet applicable obligations. After you unsubscribe, we may retain an opt-out record to prevent further messages.

We use reasonable safeguards and limit access to people and service providers who need the information to operate our messaging programs. No electronic system can guarantee complete security.

Your choices

Text STOP to the Hope Church number from which you receive messages to unsubscribe. This may stop messages from all programs using that sending number.

Text HELP for assistance or emailoffice@hopelakestevens.com

To request access, correction, or deletion of your information, contactoffice@hopelakestevens.com. We may retain information needed to honor opt-outs or meet applicable obligations.

External links

Our messages may link to other websites or services, including Bible Gateway. Those services have their own privacy policies and terms.

Policy updates

We may update this policy as our messaging programs change. Updates will be published on this page with a revised effective date.

Contact

Hope Church
Text messaging number: (833) 467-3880
Website: https://hopelakestevens.com
Email: office@hopelakestevens.com